FAQs
Find answers to frequently asked questions about Estetica Skin & Laser’s treatments, appointments, pricing, preparation, aftercare, results, and clinic policies. Learn more about our advanced skin, laser, hair, and aesthetic treatments, including laser hair removal, facials, acne solutions, pigmentation treatments, PRP, and other dermatology services. Our FAQ section is designed to help you understand what to expect before, during, and after your treatment at Estetica.
General Questions
What is Estetica Skin & Laser?
Estetica Skin & Laser is a professional aesthetic and skincare clinic offering advanced treatments for the skin, face, hair, and body. Our services are designed to address different concerns through personalised treatment plans and modern aesthetic technology.
What treatments are available at Estetica?
Treatment availability may vary by branch, but our services generally include laser hair removal, hydrafacials, acne treatments, pigmentation treatments, skin rejuvenation, chemical peels, microneedling, PRP therapy, hair treatments, anti-ageing procedures, and other aesthetic services.
How do I know which treatment is suitable for me?
Every person’s skin type, condition, and treatment goals are different. We recommend booking a consultation so our team can assess your concerns and suggest a suitable treatment plan.
Do I need a consultation before treatment?
A consultation is recommended, especially for laser procedures, injectables, acne treatments, pigmentation concerns, hair-loss treatments, and advanced aesthetic procedures. It helps our team understand your medical history, expectations, and suitability for treatment.
Are Estetica treatments suitable for both men and women?
Yes. Estetica offers a range of skin, laser, hair, and aesthetic treatments for both men and women.
Are your treatments safe?
Our treatments are performed using appropriate clinical protocols and professional equipment. However, every procedure carries possible risks and side effects. Your suitability will be assessed before treatment, and all preparation and aftercare instructions should be followed carefully.
Appointments and Consultations
How can I book an appointment?
You can book an appointment by contacting your nearest Estetica branch through its official phone number, WhatsApp, social media page, or website contact form.
Can I visit without an appointment?
Walk-in clients may be accommodated depending on staff availability. However, booking in advance is recommended to avoid waiting and ensure that the required treatment specialist is available.
What should I bring to my consultation?
Please bring details of any medications, skincare products, previous treatments, allergies, medical conditions, or recent procedures that may affect your treatment.
Can I reschedule or cancel my appointment?
Yes. Please contact the relevant branch as early as possible if you need to cancel or reschedule. Cancellation and advance-payment policies may vary depending on the treatment and branch.
What are Estetica’s opening hours?
All Estetica branches are open daily from 11:00 AM to 10:00 PM. Appointment availability may vary, so advance booking is recommended.
Treatment Results
How many sessions will I need?
The number of sessions depends on the treatment, concern, skin condition, body area, and individual response. Some treatments may show improvement after one session, while others require a complete course and maintenance sessions.
How soon will I see results?
Results vary by treatment and individual. Some treatments may provide an immediate visible improvement, while procedures that stimulate skin renewal, collagen production, or hair growth may take several weeks or months.
Are treatment results permanent?
Some results may be long-lasting, but ageing, hormonal changes, lifestyle, sun exposure, and skincare habits can affect the outcome. Maintenance sessions may be recommended to preserve results.
Can Estetica guarantee treatment results?
No ethical aesthetic clinic can guarantee identical results for every client. Results vary according to skin type, condition, treatment response, lifestyle, medical history, and compliance with aftercare instructions.
Laser Hair Removal
How does laser hair removal work?
Laser hair removal targets pigment within the hair follicle using controlled light energy. This helps reduce future hair growth over a series of treatment sessions.
Is laser hair removal permanent?
Laser treatment can provide significant long-term hair reduction. However, hormonal changes and other factors may cause some hair to grow again, so occasional maintenance sessions may be needed.
How many laser hair removal sessions are required?
Most clients require multiple sessions because hair grows in different cycles. The recommended number of sessions depends on the treatment area, hair thickness, skin type, hormones, and individual response.
Is laser hair removal painful?
Some clients experience mild warmth, tingling, or a snapping sensation during treatment. But it is Painless
Should I shave before laser hair removal?
You may be advised to shave the treatment area approximately 12 to 24 hours before your appointment. Avoid waxing, threading, or plucking because the laser needs the hair follicle to remain present.
Can I have laser treatment on tanned or sunburned skin?
Laser treatment should generally be avoided on sunburned or recently tanned skin because it may increase the risk of irritation or pigmentation changes. Inform the clinic about recent sun exposure before your appointment.
Can laser hair removal be performed during pregnancy?
Elective laser and aesthetic treatments are generally postponed during pregnancy. Please inform the clinic if you are pregnant, breastfeeding, or planning a pregnancy so appropriate guidance can be provided.
Facials and Skin Treatments
Which facial is suitable for my skin?
The best facial depends on your skin type and concerns, such as dryness, dullness, acne, congestion, pigmentation, or sensitivity. Our team can assess your skin and recommend an appropriate option.
Can I get a facial before an important event?
Some gentle facials may be suitable before an event, while stronger peels, microneedling, or resurfacing treatments may cause temporary redness or peeling. Inform the clinic about your event date so the procedure can be planned accordingly.
Can facials help with acne?
Professional facials may help cleanse the skin, manage congestion, and support an acne-care plan. Moderate or severe acne may require a more comprehensive treatment approach and professional medical assessment.
Can pigmentation and dark spots be treated?
Several treatments may help improve the appearance of pigmentation and uneven skin tone. The appropriate option depends on the type and cause of pigmentation. Results usually require consistent treatment, sun protection, and proper home care.
Can open pores be permanently removed?
Pores cannot be permanently removed because they are a natural part of the skin. However, certain treatments may help reduce their visible appearance and improve overall skin texture.
Preparation and Aftercare
How should I prepare for my treatment?
Preparation depends on the procedure. You may be advised to avoid sun exposure, waxing, active skincare ingredients, certain medicines, or other treatments for a specific period. Follow the instructions provided by your branch.
What should I avoid after treatment?
Depending on the procedure, you may need to avoid direct sunlight, excessive heat, steam rooms, saunas, strenuous exercise, swimming, makeup, exfoliation, or active skincare products temporarily.
Is sunscreen necessary after treatment?
Yes. Daily use of a suitable broad-spectrum sunscreen is especially important after laser, facial, peel, microneedling, and pigmentation treatments. Sun protection helps prevent irritation and unwanted pigmentation.
Can I apply makeup after treatment?
This depends on the procedure. Makeup may be allowed immediately after some treatments, while others require the skin to remain clean for several hours or longer. Follow the aftercare instructions given by your treatment provider.
Is redness normal after treatment?
Mild redness, warmth, sensitivity, swelling, dryness, or temporary peeling can occur after certain treatments. The expected reaction and recovery period will be explained before the procedure. Contact the clinic if you experience severe, unusual, or worsening symptoms.
Medical Conditions and Medications
Should I inform the clinic about my medical history?
Yes. Always disclose medical conditions, allergies, pregnancy, breastfeeding, current medications, previous procedures, skin infections, cold sores, and any history of unusual scarring.
Can I receive treatment while taking medication?
Some medicines can affect healing, bleeding, skin sensitivity, or suitability for laser and aesthetic procedures. Do not stop prescribed medication without consulting your doctor. Inform our team about everything you are currently taking.
Can I receive treatment if I have sensitive skin?
Many treatments can be adjusted for sensitive skin, but suitability depends on the condition and severity of sensitivity. A consultation or patch test may be recommended before proceeding.
Is a patch test required?
A patch test may be advised for certain laser or skin treatments, particularly for first-time clients or people with sensitive skin. The clinic will guide you according to the procedure and your skin assessment.
Pricing and Payments
How much do treatments cost?
Prices depend on the procedure, treatment area, number of sessions, products used, and personalised treatment plan. Please contact your nearest Estetica branch for current pricing and available packages.
Do you offer treatment packages?
Packages may be available for selected treatments and multiple-session procedures. Contact your preferred branch to learn about current packages or promotional offers.
Do you require advance payment?
No Advance Payment required. You can pay when you visit the clinic for treatment.
Are payments refundable?
Refund and package-adjustment policies depend on the service purchased and the terms communicated at the time of booking. Please review the applicable policy before making payment.
Estetica Branches
Does every Estetica branch offer the same treatments?
Most branches provide a broad range of skin and laser services, but specific equipment, procedures, and specialist availability may differ. Contact your selected branch to confirm treatment availability.
How can I find my nearest Estetica branch?
Visit the Our Branches page on our website to view branch locations, contact numbers, addresses, directions, and social media details.
Can I continue my treatment at another Estetica branch?
Treatment transfer is possible depending on the service, package conditions and availability of appointmentv at the other branch.
Still Have a Question?
Our team is available to guide you regarding treatments, appointments, preparation, aftercare, packages, and branch availability. Contact your nearest Estetica Skin & Laser branch to speak with our team or book a consultation.
Disclaimer: Information provided on this FAQ page is for general guidance only and should not be considered medical advice. Treatment suitability, results, recovery time, risks, and side effects vary from person to person. A professional consultation may be required before treatment.